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Resetting your password is easy

Illustration of Login box
1. Click Forgot password? on the login screen.

Illustration of lost password box
2. Enter your email address or username in the Lost password box and click Get Password.

3. Check your emails. We'll automatically send a reset link within a minute or two.

»Click here for the login screen

If you have any problems getting the automated email (for example your account has an outdated email address) then please call us on 07887 912811 and we can reset your password for you. At the same time we'll update the email address held on your account.